How-To Recover Your Gmail Account
I guess it safe to assume that you already went to https://mail.google.com/ and tried to log in using your username and password, but couldn’t because either the username or the password seems to be wrong. Listed below are various options which could help you in recovering your account.
If your password is the problem, click on the “Can’t access your account?” link and choose the “I don’t know my password” option which will direct you to a page with up to three recovery options:
- Get a verification code sent to your mobile device.
- Request a password reset e-mail to be sent to your recovery account.
- Answer your security question and perform an on-line password reset.
- Proceed to the Account Recovery Form. Look for a “Verify your identity” link if the other options don’t work.
If you are told the account does not exist, it may have been deleted by a hacker or you might have typed the wrong username. You might try to recover the account by using the Account Recovery Form:
Forgot the account name?, (which is probably the reason why Gmail tells you the account does not exist in the first place), just use the “Can’t access your account?” link and choose the “I don’t know my username” option:
If Gmail tells you to enter a mobile number to receive a SMS code, below is a link in which you would need to follow the process described there:
If you see: “Lockout (Sector 4)”,its an error that indicates that the account might be compromise. The account should automatically unlock itself in 24 hours or less.
If you see “Temporary Error (502)” or 500, do not worry, its just an internal error from Gmail’s part and should be fixed soon.
If you see any message about account “maintenance”, its just that Gmail is performing server maintenance and it takes 24 hours or less:
If you see any messages about being underage, Gmail believes you are too young to own a Gmail account (13 years or younger):
If you see any message about your account being “Disabled” or “Suspended”, It means that you might have committed some abuse, violation of the Terms of Service, or it might just be a compromised account. Just follow any instruction given by Gmail or the links they give you when you try signing in:
If you see an error that is not listed above, check out the link below which contains all possible errors that Gmail might show:
If you still do not know what to do, Gmail has an article that could help you out. You can also use it to walk through the process of account recovery.